INS is a full-service data and telecommunications company specializing in the following areas:
Cabling - Voice and Data Installations/Changes
INS installs and supports all interior wiring schemes, such as coaxial cable, and RS-232 to today's optical fiber and high speed copper networks.
Whether your voice and data systems are old or new, INS has experienced technicians to support your cabling infrastructure. No job is too small, and if the job is too big, we will let you know. Often overlooked by the end user, our fast response to cabling for system adds and moves can mean the difference between productive and unproductive days for your employees.
INS believes in continuing education for our employees. Our customers are getting the "Best in the Business" from our engineers and we have the certifications to back up our claim.
- BICSI Certified Cable Technicians
- Cisco Premier Partner: Cisco CCNA, CCDA
- Microsoft Authorized Reseller: MCP, MCSE
- IBM Authorized Reseller
- HP Authorized Reseller
- SonicWall Authorized Reseller
Consulting - System Evaluation and Analysis
Our ability to listen and ask the right questions, combined with years of broad based experience in communications systems and network services brings cost effective solutions to your voice and data networks.
At no cost to you, INS will meet with you, review your existing telephone system configuration, and your telephone bills, to help you determine how you can make your system more productive, and more cost effective. You do not need to buy from us to get our opinion, and we will not try to sell you something you don't need. Many times, the person who originally purchased or administered your system is gone, and gone with them is the information you need to effectively operate your telephone. Knowing INS is the only information you need.
INS supports all major brands of telephone and voice mail systems under our maintenance contract program called the TSS - Total Service Solution. Unless specifically noted, we stock critical spares in our Savannah warehouse for all system types under contract.
INS provides full parts and labor maintenance coverage for virtually all telephone system makes and models. Our standard coverage is provided seven days a week, 24 hours per day. We also include troubleshooting and repair coordination for your local telephone services. This means one point of contact no matter what the problem, and no additional charges if the problem is not in your equipment.
Benefits of maintenance contracts with INS include budgeting of repair expenses, preferred response time, extended life cycles for older technology, and reduced costs for system adds, moves, and changes.
Repair and Support Services
Whether you purchase your phone system from INS or not, we provide time and material support for repairs and system additions on all major brands of telephone systems and peripheral products.
If you are like most people, you can no longer find the person who sold you your existing telephone system. Most companies will tell you that they can only help you by selling you a new phone system. INS maintains spare parts and technical documentation for a wide array of older phone systems. We are equally happy to support your existing system as we are to sell you a new one. We say, "Buy a new system when it will benefit you, not because you think you have no alternative."
Telephone - System Sales and Installation
INS is an authorized dealer for Mitel. INS sells and installs systems ranging from 2-3 phones to multi-site networks with hundreds of phones.
INS will interview the prospective customer to determine the customer's size, budget, and applications. Based on the results of the interview, INS will develop budgetary proposals for the customer for the system which we feel is the best fit for the particular situation. We will then re-confirm the customer's needs and applications, present options for consideration, and fine tune the proposal to make it as cost effective as possible for the requirements at hand. Our goal in the sales process is to neither oversell nor undersell, as we both appreciate the value of a customer's money, yet understand that the customer wants no surprises in the long run.
When a decision is made, INS will coordinate the necessary information gathering, cutover timing, training, and post installation follow-up. If necessary, the cutover can take place after hours, without additional charges to the customer. We will then modify the system software for thirty days at no additional charge, in order to insure that the system operation is specific to the customer's needs.
Hosted Telephone Services
INS provides hosted telephone services including setup and maintenance to help their clients modernize their communications systems.
INS will help clients leverage the benefits of cloud communications including mobility, flexibility, and much lower costs with minimal or no onsite equipment to purchase or maintain. INS will help clients cut over to cloud-based hosted telephony including carrier support, setup, installation, and network troubleshooting. Once the client is up and running, INS can provide ongoing support and assist with configuration changes, from modifying voicemails and greetings, to call groups and call flow.
Managed IT Services
INS offers to manage your systems allowing you to rest assured that they are in the best hands possible.
In the day and age that we live, technology is an ever-changing, complex system that can be hard to keep up with. Let our certified technical staff manage your network so you can focus on growing your business. Through remote monitoring, preventative management, and unlimited onsite support we can keep your system up and running, freeing you to focus on your business needs.
Network Infrastructure Solutions
INS offers a selection of the best network technology solutions to meet your hardware demands.
INS partners with the industry leaders in IT network systems to provide state of the art technology for your business. Our certified design team can help you create the perfect network to meet your needs, from servers and workstations, to switches and firewalls and everything in between. INS is committed to helping you understand and choose the best solutions for your company.
Data Backup and Security
INS can help protect you against data loss to keep your business running at full efficiency.
Protecting your business-critical data has never been more important or easier to do. Our automated cloud backup and recovery services deliver complete data protection so you don’t have to worry about data loss, network failures, costly downtime, or even worse a complete shutdown of your company.
Point to Point Wireless Links
INS provides the technology and the expertise to help you connect your networks.
Whether you need a faster connection to your shop from your office building, your new office across the street, or your guest cottages on your ranch, we have the answer. With our link planning software and expert technicians we can find the most reliable routes to send your communications traffic, whether that traffic is radio, voice, data or all three.